Burberry Aftercare
At Burberry, we craft our products to last, so your journey with us doesn’t end when you take your item home. We are always on hand with a range of luxury aftercare services to help extend the life of your treasured piece and ensure it looks its best for years to come.
These services are available at selected Burberry stores only. Please contact your closest store or our Customer Service team for more information.
A boundary-breaking style icon for over a century, our trench coat’s beauty lies in its details. Revolutionary water-resistant gabardine meets check linings, logo-engraved buttons, heritage-inspired epaulettes and more – and we are here to ensure it continues to protect you, wear after wear.
Repairs
We offer a range of professional repair services for our trench coats. Contact your local store to discover which services are perfect for your Burberry pieces.
Alterations
To tailor your piece to you perfectly, we offer complimentary basic alterations on full-priced garments within three months of purchase in the majority of our stores. Other alterations may incur a charge. Your nearest store team will be happy to tell you more.
Replacements
If part of your trench coat is lost or broken, we can source and fit replacement parts for you. Bring your piece to us in store to help us find what you need.
To maintain the high quality of the yarn used to weave our trench coats, we recommend items be dry cleaned and reproofed afterwards to maintain their water-resistant qualities.
Leather
Our signature handbags and leather accessories are crafted with care from the finest materials, sourced for their texture and quality. So that they become more beautiful with age, we are here to clean, maintain and protect them for you.
We offer a range of professional repair services for handbags and small leather goods. Contact your local store to discover which repair services are perfect for your Burberry pieces.
Make your small leather accessory a truly bespoke piece with our personalisation service and monogram your item with your initials – or the initials of a loved one.
To keep your leather item looking its best, store in a cool dark place in the dust bag provided. Avoid wearing with contrasting colours to prevent colour transfer and avoid contact with fragrances, make-up and abrasive surfaces.
Our canvas bag cleaning service will refresh your bag without compromising the luxury fibres. The service includes professional cleaning to the inside and outside of the bag, ensuring it continues to look its best.
Crafted at a 200-year-old mill in Scotland and brushed with teasels for a soft finish, our cashmere scarves are designed to deliver luxurious warmth. To maintain this, we recommend that you do not hand wash them and use a specialist dry cleaning service only.
You can customise a range of our scarves with our personalisation service. Have your initials or those of a loved one embroidered onto the design and make our icon unique
With our complimentary service, our experts will brush, steam and mist your cashmere scarf to refresh its soft finish and extend its life.
Our Sneaker Refresh service provides an expert deep clean of both the outside and inside of your sneakers, complete with sanitisation.
No matter what pieces from our ready-to-wear collections you take home, we are at your service to look after those, too – from shirting and knitwear to styles from the runway.
We offer a range of professional repair services for our clothing. Contact your local store to discover which repair services are perfect for your Burberry pieces.
To tailor your piece to you perfectly, we offer complimentary basic alterations on full-priced garments within three months of purchase in the majority of our stores. Other alterations may incur a charge. Your nearest store team will be happy to tell you more.
